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Delivery Information

We make buying tyres as convenient as possible as we deliver your order to your doorstep. Online orders can be shipped to anywhere in the Republic of Ireland. Delivery is free within the island of Ireland.

The normal delivery time for an existing order is about 2 working days. Please note that all delivery times are subject to stock availability.

Nankang.ie will endeavour to deliver the goods within the time agreed but in no circumstances will it be liable for any loss or damage of any kind whatsoever caused directly by any delay in the delivery of the goods. You will be notified by e-mail if we do not have your tyres in stock.

It is possible for you to change your delivery address once your order has been submitted online but up to the point when we send the package. However, such change can lengthen the delivery time. Unfortunately, once we send your order you will be unable to change delivery address. Our order will require your signature and someone needs to be at home to accept the delivery. When we deliver your items to you, the person present is asked to sign for the goods to acknowledge that you have received them

On receipt of the goods the customer is deemed to have examined them carefully and the signing of the delivery note is conclusive evidence that the customer has examined the goods and that they are free of defects which should be apparent on inspection and the goods are those which the customer had ordered. Orders, depending on a number of items and their size, can be sent in a few packages delivered separately. Therefore, before signing the documents of delivery, we ask our customers to check if the number of items received is the same as the one printed on the shipping letter.
All prices are retail prices and include postage, packing if any and VAT within mainland Ireland. There is no difference according to number of the ordered goods. All of them are in Euros (EUR). The purchase price of each product depends on the day of the order price list of Nankang.ie.

Returns and refunds

(return a damaged, defective or incorrect item)

We are not the manufacturer of the goods supplied by us. The manufacturer's warranty lasts for 2 years or until the exposure of tread wear indicators, whichever is earlier and it begins on the day of arrival of the goods to the customer.
First of all, we ask you to check your order when it is delivered at your indicated address. You must check the delivery immediately for their quality and completeness and give notice to the Customer Service Department of Nankang.ie of any apparent physical or delivery damage in the goods or receiving incorrect item and prepare damage protocol with shipment company driver.
Any defects in the goods which under proper use appear within a reasonable period after delivery and which are due to faulty materials, workmanship or design will be made good by Nankang.ie either by repair or, at the sole discretion of Nankang.ie, by replacement or refund. Any claim for defective goods or parts must be made in writing (at a complaint form supplied by Nankang.ie) within 7 days after delivery. Nankang.ie reserves the right to have an independent third party examine and test any products that is allegedly defective to determine whether such product is, in fact, defective. The conclusion of such independent third party (usually manufacturer) shall be conclusive, final and binding on you and Nankang.ie.

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